Privacy Policy
Borough Home Offer ("we," "us," "our") respects your privacy. This policy explains what information we collect, how we use it, and the choices you have. By using our website or contacting us, you agree to this policy.
Information we collect
- Information you give us: your name, phone number, email, property address, and any details you share about your property or situation when you submit our form or speak with us.
- Automatically collected: basic technical data such as IP address, browser type, and pages visited, used to operate and improve the site.
- Property data: publicly available property and ownership records we use to evaluate potential offers.
How we use your information
- To contact you about your property and present a potential cash offer.
- To respond to your questions and provide our services.
- To send you communications by phone, text (SMS), or email if you have consented.
- To operate, secure, and improve our website and business.
Calls and text messages
If you provide your phone number and consent, we (or our automated assistant) may call or text you about your property. Message frequency varies. Message and data rates may apply. You can opt out of texts at any time by replying STOP, and you can ask us to stop calling at any time — we will honor it. Reply HELP for help. Consent to receive communications is not a condition of any sale or service.
How we share information
We do not sell your personal information. We share it only with:
- Service providers who help us operate (e.g. telephony, hosting, CRM), under confidentiality obligations.
- Title companies, attorneys, or partners as needed to evaluate or close a transaction you've engaged us on.
- Authorities when required by law.
Data retention & security
We keep your information only as long as needed for the purposes above or as required by law, and we use reasonable safeguards to protect it. No method of transmission or storage is 100% secure.
Your choices
- Opt out of texts anytime by replying STOP; ask us to stop calling anytime.
- Request access to, correction of, or deletion of your information by contacting us.
Contact us
Questions about this policy or your information? Email [email protected].